FAQ’s

What do I need to do to send you a servo motor for repair?
We pick up and delivery free of charge within a 50 mile radius. OR, they can deliver themselves, OR they can ship to us via UPS or FEDEX or common carrier.

Do you repair servos regardless of manufacturer?
We repair everything EXCEPT “Indramat” servos.

How does your normal servo repair service operate?
We offer free evaluation and present a formal estimate to the customer. No repairs are done without prior approval from the customer.

How quickly can you repair my servo motor?
Depending on what is wrong with the motor, repair times can vary. However, we strive to make all repairs in the most timely fashion.

What is G&G Servo Repair’s Warranty?
1 year for motors ,1 year on PC board , 6 months on Servo drive, and 90 days for peripherals.

How will you test the servo motor I send you?
They are computer-aligned and test run before shipment back to the customer.

Why should I choose G&G SERVO?
Because we do quality repair work, offer excellent pricing and quick turn-around. There is also no upcharge for rush repairs.

What are your payment terms for service?
Payment terms are 30 days. We accept all major credit cards.